Tech Support Troubleshooting Method to Fix the Windows App Store Error “0x80070005”

These days, we all are quite fond of using apps. After launching the Windows 8, Microsoft gratified its users with a plethora of Windows apps. Windows App Store is certainly a much-visited destination of Windows users as they get to explore thousands of high utility apps there.

But it is also true that many users have reported facing certain issues while using the Windows App Store. Sometimes users find difficulty in installing apps, and they get restricted by error codes and messages.  One common App Store error is “0x80070005.” The occurrence of this error restricts the users from installing apps from the App Store and also from running app updates. Many users have faced numerous troubles because of this error. If you check online on Tech forums, you will find many queries where users are seeking help to fix this error so that they can successfully install the apps from the store. 

Certainly in those tech forums, you also get to read about different ways of fixing this error. But most of these troubleshooting methods fail to deliver the desired results. Thus, this blog makes an attempt to illustrate the technical support troubleshooting method for the Windows App Store error “0x80070005.”

You can try implementing these tech support troubleshooting tips on your own. But if you are not very comfortable doing that, then you always have the option to go for online computer repair services. 

Computer Support Troubleshooting Method

The referred computer support troubleshooting method will help you in fixing this error that restricts you from installing apps from the Windows App Store. It is desirable that you first attempt to perform these troubleshooting tips on your own but do that only if you are rightly understating the process. However, if you face difficulty in understanding the steps and not being able to relate to the troubleshooting process, then it will be wiser to avail professional computer repair services. 

 

First, check and confirm that your user account has the requisite permissions to install an app from the app store. If you are getting the error “0x80070005” while attempting to run app updates, then also you must check and confirm that you have the right permissions. Many times, the error pops up because your active user account doesn’t have the permissions to perform any fresh app installation or update. To perform the installation or to run the updates, you need admin rights. Thus, if you are not using your admin account or admin rights, then you might confront the error because of permission issues.

To rectify the permission issues, you need to perform the following steps:

•        On your system’s keyboard, press the ‘Windows’ + the ‘R’ key.

•        That will launch the ‘Run’ dialog box.

•        In this box, type the command: “C:\Users\<username>\AppData\Local.”

•        Here, the <username> implies to the name of your user account and ‘C’ implies to the system’s root drive.

•        Once you run the command, it will open the ‘Local’ folder.

•        Inside the ‘Local’ folder, open the ‘Packages’ folder.

•        Now, right-click on the folder, and then select ‘Properties.’

•        Now, the ‘Packages Properties’ window will open.

•        In this window, under the ‘Permission for SYSTEM’ section, click the ‘Allow’ tick box against all the subcategories.

•        Next, click ‘Advanced.'

•        A new window will open comprising a list of system’s users, under the ‘Permissions’ tab.

•        In this list, check and confirm that every username is in ‘Allow’ mode. That means every user has full access and full control to perform system operations.

•        If any username is not yet included, then click on ‘Add.’

•        That will open the ‘Permission Entry for Packages’ window.

•        Here, click on ‘Select a principal.’

•        Next,  the ‘Select User or Group’ window will open.

•        Here, type <username> in the third field and click ‘OK’ to close the window.

•        Once again you will be on the ‘Permission Entry for Packages’ window.

•        Here, make sure you have selected ‘Allow’ in the ‘Type’ field.

•        Then, check the ‘Basic Permissions’ section. Here, tick the check box against ‘Full Control.’

•        Click ‘Apply,’ and then ‘OK’ to resolve the error code.

Conclusion

Getting the permission issues resolved should fix the error. But if the problem still prevails, then you must contact a professional computer support firm. Along with the permission issues, there are many other things that need to be checked and troubleshot.  For instance, if your update service is not functioning properly, then also this error can pop up. Thus, only a professional tech support guy, who has proper understanding of the error and Windows environment, will be able to fix the error properly.