User profile plays a very important role in the functionality of your operating system. The user profile is a collection of the settings that helps your computer to look and work the way you want it to work. If you receive the message “User profile cannot be loaded” on your computer screen, then it means your Windows is unable to read your user profile. If you are facing the same error message on your computer screen, then read the blog to know more about the error “User profile cannot be loaded” and helpful tips to fix the problem.
Sometimes, Windows is unable to read your user profile correctly because your security software is scanning your machine at the time you try to log in. User Profile troubleshooting requires advanced troubleshooting tips. You can fix it on your own with the help of below-mentioned steps, or you can call computers support firms for the online technical support to fix this issue.
If your computer is on a domain:
1. Restart your computer.
2. Tap ‘F8 Key’ continuously until you see the ‘Advanced Boot Menu.’
3. Select ‘Safe Mode with Networking’ with the help of arrow keys from the ‘Advanced Boot Menu.’
4. Hit ‘Enter’ key to start the computer in ‘Safe Mode with Networking.’
5. Click ‘Start button.’
6. Type ‘mmc’ in the search box to open ‘Microsoft Management Console.’
7. Press ‘Enter.’
8. Click ‘Local Users and Groups’ that will appear in the left pane of ‘Microsoft Management Console.’
Note: If you can't see the ‘Local Users and Groups,’ it means that snap-in hasn’t got added to ‘Microsoft Management Console.’
Read the below steps to install it:
a. Click the ‘File menu’ in ‘Microsoft Management Console.’
b. Then, Click ‘Add/Remove Snap-in.’
c. Click the ‘Local Users and Groups.’
d. Then, Click ‘Add.’
e. Click the ‘Local’ computer.
f. Click ‘Finish’.
g. Then, Click ‘OK.’
9. Click the ‘Users’ folder.
10. Click the ‘Action menu.’
11. Then, Click the ‘New User.’
12. Click ‘Create.’
13. Click ‘Close’ to creating the user accounts.
14. ‘Restart’ the computer.
If your computer is in Workgroup:
1. Restart your computer in the ‘Safe Mode with Networking.’
2. Click the ‘Start button.’
3. Click the ‘Control Panel.’
4. Then, click the ‘User Accounts and Family Safety’ to open ‘User Accounts.’
5. Click the ‘User Accounts.’
6. Click ‘Manage’ another account.
7. Click ‘Create’ to create a new account.
8. Click on account type and type name that you want to give the user account.
9. Restart the computer,
After opening the new user profile, you can transfer files from old existing profile to new profile. You must have three user accounts to do these steps on your computer including the new user account that you have just created.
1. Log on as a user other than the new user account that you have just created.
2. Click the ‘Start button.’
3. Open the ‘My Documents’ folder.
4. Click on ‘Computer.’
5. Double-click the hard drive partition in which Windows is installed (It’s usually C: drive).
6. Double-click ‘Users.’
7. Double-click the 'User' that has your name.
8. Then, double-click ‘My Documents.’
9. Click the ‘Tools menu.’
10. Then, click ‘Folder Options.’
11. Press ‘Alt’ if you are unable to see the ‘Tools menu.’
12. Click the ‘View’ tab.
13. Then, click ‘Show hidden files, folders, and drives.’
14. You need to clear the ‘Hide protected operating system files check box.’
15. Click ‘Yes’ to confirm.
16. Click ‘OK.'
17. Find the C:\Users\Old_Username folder from C drive.
18. Locate the ‘Old_Username’ and the profile from you want to copy files.
19. Select all of the folders and files in this folder, except the below-mentioned files.
a) “Ntuser.dat.”
b) “Ntuser.dat.log.”
c) “Ntuser.ini.”
20. Click the ‘Edit menu.’
21. Then, click ‘Copy.’
22. Press ‘Alt’ if you are unable to see the ‘Edit menu.’
23. Locate the C:\Users\New_Username folder from C drive.
24. Find the New_Username is the name of the new user profile you created.
25. Click the ‘Edit menu.’
26. Then click ‘Paste.’
27. Press ‘Alt’ if you are unable to see the ‘Edit menu.’
28. Log off from the old user profile.
29. Log on again as the new user.
You might face the error “User profile cannot be loaded” because of multiple reasons. You face the problem if your user profile gets corrupt after a Windows update or your security software is scanning your machine at the time when you try to log in. The user profile is the most important part of your operating system and it helps you to access the machine in the way you want it to work. If you are unable to fix the problem with the help of above guidelines, then it’s advisable to call computer support companies for online technical support. The expert tech support technicians will take the control of your machine and fix the problem with the help of advanced tech support strategies that can fix the error.
Sometimes, Windows is unable to read your user profile correctly because your security software is scanning your machine at the time you try to log in. User Profile troubleshooting requires advanced troubleshooting tips. You can fix it on your own with the help of below-mentioned steps, or you can call computers support firms for the online technical support to fix this issue.
Resolution: Troubleshoot Method:
If your computer is on a domain:
1. Restart your computer.
2. Tap ‘F8 Key’ continuously until you see the ‘Advanced Boot Menu.’
3. Select ‘Safe Mode with Networking’ with the help of arrow keys from the ‘Advanced Boot Menu.’
4. Hit ‘Enter’ key to start the computer in ‘Safe Mode with Networking.’
5. Click ‘Start button.’
6. Type ‘mmc’ in the search box to open ‘Microsoft Management Console.’
7. Press ‘Enter.’
8. Click ‘Local Users and Groups’ that will appear in the left pane of ‘Microsoft Management Console.’
Note: If you can't see the ‘Local Users and Groups,’ it means that snap-in hasn’t got added to ‘Microsoft Management Console.’
Read the below steps to install it:
a. Click the ‘File menu’ in ‘Microsoft Management Console.’
b. Then, Click ‘Add/Remove Snap-in.’
c. Click the ‘Local Users and Groups.’
d. Then, Click ‘Add.’
e. Click the ‘Local’ computer.
f. Click ‘Finish’.
g. Then, Click ‘OK.’
9. Click the ‘Users’ folder.
10. Click the ‘Action menu.’
11. Then, Click the ‘New User.’
12. Click ‘Create.’
13. Click ‘Close’ to creating the user accounts.
14. ‘Restart’ the computer.
If your computer is in Workgroup:
1. Restart your computer in the ‘Safe Mode with Networking.’
2. Click the ‘Start button.’
3. Click the ‘Control Panel.’
4. Then, click the ‘User Accounts and Family Safety’ to open ‘User Accounts.’
5. Click the ‘User Accounts.’
6. Click ‘Manage’ another account.
7. Click ‘Create’ to create a new account.
8. Click on account type and type name that you want to give the user account.
9. Restart the computer,
After opening the new user profile, you can transfer files from old existing profile to new profile. You must have three user accounts to do these steps on your computer including the new user account that you have just created.
Copy Files to the New User Profile
2. Click the ‘Start button.’
3. Open the ‘My Documents’ folder.
4. Click on ‘Computer.’
5. Double-click the hard drive partition in which Windows is installed (It’s usually C: drive).
6. Double-click ‘Users.’
7. Double-click the 'User' that has your name.
8. Then, double-click ‘My Documents.’
9. Click the ‘Tools menu.’
10. Then, click ‘Folder Options.’
11. Press ‘Alt’ if you are unable to see the ‘Tools menu.’
12. Click the ‘View’ tab.
13. Then, click ‘Show hidden files, folders, and drives.’
14. You need to clear the ‘Hide protected operating system files check box.’
15. Click ‘Yes’ to confirm.
16. Click ‘OK.'
17. Find the C:\Users\Old_Username folder from C drive.
18. Locate the ‘Old_Username’ and the profile from you want to copy files.
19. Select all of the folders and files in this folder, except the below-mentioned files.
a) “Ntuser.dat.”
b) “Ntuser.dat.log.”
c) “Ntuser.ini.”
20. Click the ‘Edit menu.’
21. Then, click ‘Copy.’
22. Press ‘Alt’ if you are unable to see the ‘Edit menu.’
23. Locate the C:\Users\New_Username folder from C drive.
24. Find the New_Username is the name of the new user profile you created.
25. Click the ‘Edit menu.’
26. Then click ‘Paste.’
27. Press ‘Alt’ if you are unable to see the ‘Edit menu.’
28. Log off from the old user profile.
29. Log on again as the new user.
Conclusion
You might face the error “User profile cannot be loaded” because of multiple reasons. You face the problem if your user profile gets corrupt after a Windows update or your security software is scanning your machine at the time when you try to log in. The user profile is the most important part of your operating system and it helps you to access the machine in the way you want it to work. If you are unable to fix the problem with the help of above guidelines, then it’s advisable to call computer support companies for online technical support. The expert tech support technicians will take the control of your machine and fix the problem with the help of advanced tech support strategies that can fix the error.
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