Irrespective of the brand and make, we often come across PC
errors with our laptop or desktop computer, and we look for live support to fix those
issues. If you are not confident enough to troubleshoot the issue yourself then
the right way of getting it done is to call online tech support helpdesk. By calling to a
technical support helpdesk, you get instant access to a pool of certified technical support specialists
having vast knowledge and experience of PC troubleshooting. A desktop support technician
can offer you premium support anytime irrespective of weekends or public
holidays.
In this blog, we will share important information regarding
the causes and resolution of the commonly found 0x0000007B error messages on
your PC. So go through the entire blog to get a brief idea about how to fix the
error before you rush to a technical
support specialist or an online tech support service provider.
The 0x0000007B error messages are also known as Blue Screen
of Death (BSOD) or blue screen error, and it is considered a fatal error for
your PC. Once the PC faces this error, you get a stop message on your screen
conveying the occurrence of this error.
Causes of STOP 0x0000007B Errors
The major reason for STOP 0x0000007B error is a device
driver issue, virus infections, data corruption and even failure of vital
hardware components. Driver issues pertain to hard drive and other storage
controllers.
How to Fix 0x0000007B Error Messages
Follow the below
mentioned steps to fix the BSOD error on your laptop or desktop PC:
While applying these steps, you must remember that some of
these steps may require you to use your PC in Safe Mode. In case you are not
able to access your PC in safe mode then it is better to skip those steps.
1. First of all,
you are recommended to restart your PC if you have not done it already.
Sometimes, the STOP 0x0000007B blue screen error is just a fluke, and you get
rid of it with just a simple restart.
2. Have you
installed or made any changes to the hard driver controller? If yes, then there
is a fair possibility that it might have caused the 0x0000007B error.
3. To test your
luck, you should undo the changes and see if the error goes off.
4. If this doesn’t
work then, you should check and ensure that the hard drive has been properly
installed. It is important to ensure because an improperly installed hard drive
may cause several issues including 0x0000007B error.
5. Next you need to
verify that the hard drive has been properly configured in BIOS. The error may
occur if the drivers are not properly configured in BIOS.
6. The next you
need to do is to scan your PC for viruses. It is important because the error
may occur because of infected master boot record (MBR).
7. Here you need to
make sure that the virus scanning software that you are using is updated and
properly configured to scan the MBR and boot sector.
8. Now start
updating the drivers for your hard drive controller. Remember, if the drivers
for the hard driver controller are outdated or corrupt then the 0x0000007B is
mostly likely to take place.
9. Note: If the
error takes place during the Windows setup process and you suspect a driver
issue behind it then it is recommended to ensure that drivers for driver controller
are updated. You can refer the OEM to find the appropriate driver for the
driver controller.
10. Now you need to
change the SATA mode in BIOS mode. Here you need to disable some of the
advanced features of SATA drivers in BIOS to prevent the 0x0000007B from taking
place again. You have to be careful especially if you are using Windows XP or
facing the issue during Windows XP installation.
11. Now let us move
to check the hard drive. You should perform an extensive test of your hard
drive. You may face the error if your hard drive is physically damaged.
12. You should
replace the hard drive if you find any error in the test that you can’t fix
13. Once you
replace the hard drive, you need to run the “fixmbr” command to create a new
master boot record. It is important because a corrupt MBR might be causing the
error.
14. Now you need to
clear the CMOS. It is important because a BIOS memory issue might cause the
issue. Therefore, the issue might get resolved by clearing the CMOS.
15. Last but not the least; you should update your
BIOS. It is found that an outdated BIOS may be responsible for the 0x0000007B
error. An outdated BIOS can lead to incompatibilities with a hard drive
controller.
Once you complete the above mentioned steps, you will be
probably able to get rid of the error and after a restart your PC will start
functioning like usual. However, technical hiccups cannot be ruled out
entirely. So if even after performing these steps, your PC doesn’t start
working then it is the right time to contact a desktop support technician for instant online tech support.
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